Security at Scalio

Our Security Commitment

At Scalio, we understand that you're entrusting us with your most valuable business data. We take this responsibility seriously and have implemented comprehensive security measures across every layer of our platform to ensure your information remains safe and confidential.

Data Encryption

Encryption in Transit

All data transmitted between your devices and our servers is encrypted using TLS 1.3 (Transport Layer Security), the latest industry standard protocol. This ensures that your data cannot be intercepted or read by unauthorized parties during transmission.

Encryption at Rest

Your data is encrypted when stored on our servers using AES-256 encryption, the same standard used by financial institutions and government agencies. This means your data is protected even in the unlikely event of physical server access.

Infrastructure Security

Our infrastructure is built on enterprise-grade cloud platforms with multiple layers of security:

• Secure Data Centers: Our servers are hosted in SOC 2 Type II certified data centers with 24/7 physical security
• Network Isolation: Database and application servers are isolated in private networks
• DDoS Protection: Advanced protection against distributed denial-of-service attacks
• Firewall Protection: Multi-layered firewall configuration to prevent unauthorized access
• Intrusion Detection: Real-time monitoring and alerting for suspicious activities
• Regular Backups: Automated daily backups with point-in-time recovery capabilities

Application Security

We follow security best practices in our application development:

• Secure Authentication: Multi-factor authentication (MFA) available for all accounts
• Password Security: Passwords are hashed using bcrypt with individual salts
• Session Management: Secure session handling with automatic timeout
• Input Validation: All user inputs are validated and sanitized to prevent injection attacks
• Role-Based Access: Granular permission controls to ensure users only access appropriate data
• API Security: OAuth 2.0 authentication for all API endpoints
• Security Headers: Implementation of CSP, HSTS, and other security headers

Security Testing & Audits

We continuously test and improve our security posture:

• Penetration Testing: Regular third-party security assessments
• Vulnerability Scanning: Automated daily scans for known vulnerabilities
• Code Reviews: Security-focused code reviews for all changes
• Dependency Monitoring: Continuous monitoring of third-party libraries for vulnerabilities
• Bug Bounty Program: Working with security researchers to identify and fix issues

Data Privacy & Compliance

We are committed to maintaining compliance with data protection regulations:

• GDPR Compliance: Full compliance with European data protection requirements
• Data Residency: Options to store data in specific geographic regions
• Right to Deletion: Easy data export and deletion capabilities
• Privacy by Design: Privacy considerations built into every feature
• Data Processing Agreement: Available for all customers

Learn more in our Privacy Policy.

Employee Access & Training

Our team follows strict security protocols:

• Background Checks: Comprehensive screening for all employees
• Principle of Least Privilege: Employees have access only to data necessary for their role
• Security Training: Regular training on security best practices
• Confidentiality Agreements: All employees sign NDAs
• Access Logging: All employee access to customer data is logged and monitored

Incident Response

We have a comprehensive incident response plan:

• 24/7 Monitoring: Round-the-clock security monitoring
• Rapid Response: Dedicated security team ready to respond to incidents
• Communication Plan: Clear procedures for notifying affected customers
• Post-Incident Analysis: Thorough review and improvement after any incident

Your Security Responsibilities

While we provide robust security, you also play a crucial role:

• Use strong, unique passwords for your account
• Enable multi-factor authentication
• Keep your login credentials confidential
• Be cautious of phishing attempts
• Report any suspicious activity immediately
• Keep your devices and browsers updated
• Review user access permissions regularly

Security Certifications & Standards

We maintain compliance with industry-recognized security standards:

• SOC 2 Type II certification (in progress)
• OWASP Top 10 security practices
• ISO 27001 compliance framework
• Regular third-party security audits

Report a Security Issue

If you discover a security vulnerability, we want to know about it immediately. Please report security issues to:

Email: support@getscalio.com

We request that you:

• Provide detailed information about the vulnerability
• Allow us reasonable time to investigate and address the issue
• Do not disclose the issue publicly until it has been resolved

We are committed to acknowledging and addressing security reports promptly.

Questions About Security?

If you have questions about our security practices or need additional information for your organization's security review:

Email: support@getscalio.com