Privacy Policy
Last updated: October 23, 2025
1. Introduction
At Scalio, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business management platform. Please read this policy carefully.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide when using our Service:
- Account information (name, email, password)
- Business information (company name, address, tax details)
- Payment information (processed securely through third-party providers)
- Customer and project data you enter into the system
- Communications with our support team
2.2 Automatically Collected Information
We automatically collect certain information when you use our Service:
- Usage data (features used, actions taken, time spent)
- Device information (browser type, operating system, IP address)
- Log data (access times, pages viewed, errors encountered)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing and maintaining the Service
- Processing your transactions and managing your account
- Sending you important updates and notifications
- Improving our Service and developing new features
- Analyzing usage patterns to enhance user experience
- Preventing fraud and ensuring security
- Complying with legal obligations
- Responding to your inquiries and support requests
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: Third-party vendors who help us operate our Service (hosting, payment processing, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
5. Data Security
We implement robust security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and penetration testing
- Secure access controls and authentication
- Employee training on data protection
- Incident response procedures
For more details about our security practices, visit our Security page.
6. Data Retention
We retain your information for as long as necessary to provide the Service and comply with legal obligations. When you cancel your account, we will delete or anonymize your data within a reasonable timeframe, unless we are required to retain it for legal or regulatory purposes.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
- Object: Object to certain processing of your data
To exercise these rights, please contact us at support@getscalio.com.
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. Note that disabling cookies may affect some functionality of the Service.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
10. Children's Privacy
Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: support@getscalio.com